Slow response times

Resolved

This incident has been resolved.
Posted Jan 27, 2026 - 22:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 27, 2026 - 22:56 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jan 27, 2026 - 22:56 UTC

Identified

Impacted areas have been identified, temporary fixes have been applied, and continue to investigate.
Posted Jan 27, 2026 - 21:35 UTC

Update

We are continuing to investigate this issue.
Posted Jan 27, 2026 - 21:34 UTC

Update

We are continuing to investigate this issue.
Posted Jan 27, 2026 - 20:58 UTC

Investigating

API response times are slower than expected, currently investigating.
Posted Jan 27, 2026 - 20:41 UTC
This incident affected: US Region (GovCloud Platform 9).